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Frequently Asked Questions

  1. What are Goodwill Bonds?

    Goodwill Bonds are draw based promotional gifts paid for and issued by businesses to thank customers for one or more purchases. Each of the total minimum 50 Bond Codes displayed every week consist of the first 2 initials of the holders name plus a numeric code assigned by our system.

    When an individual Bond Code is displayed the registered holder will receive an email confirming details of their good fortune, claims are never required.

    Bonds are live until paid or for the full duration of the Program, and can be issued to customers at up to £5,000 each of the price paid for the item or service purchased. Multiple Bonds can be issued to cover transactions above £5,000.

    Don’t worry about submitting a claim when your Bond Code is displayed, claims are not required. Our system checks for you every week, and emails when one or more of your Bond Codes have been displayed, which is guaranteed to happen at least once after registration.

    That said, all Bond Holders that login and check all our draw results pages every week for 12 months without receiving payment of their Bond amount, will automatically receive a guaranteed Bonus payment from our Settlement Fund (“Fund”) of up to 100% of their Bond Amount, within 7 days after expiry of the 12th month.

  2. How does the Goodwill Bonds program work?

    When you make a qualifying purchase from a participating supplier, they’ll register the details of your transaction and email a completed Goodwill Bond or Bonds to you free of charge. You’ll then need to register free on our website within 7 days.

    Friday of every week, at 12 noon, a minimum of 50 Bond Codes are displayed on the results page of this site for 24 hours. Each individual Bond has its own unique Bond Code and all 50 each week are fully underwritten.

    Each Bond offers its holder the opportunity to receive 100% of its Bond Amount through our weekly draws, as a cash payment, or a £100 Bonus Cash Credit, which enhances the written amount of any issued Bond, or our weekly major cash award of £100,000.

    On any draw day that a major cash award of £100,000 has been won by a Bond Holder, the other 49 displayed Bond Code Holders for that draw day will automatically receive 100% of their displayed Bond Amounts.

    As the total number and value of participating Supplier issued Bonds increases each week, the number and value of underwritten Bonds in our weekly draws increases in ratio. This is designed to help lift the number of displayed Bond Amounts and major Cash Awards being paid out.

    Bond Codes are GUARANTEED to be displayed, at least once after issue.

  3. What are the odds of my Bond Code being displayed?
    1. We guarantee that every Bond Code will be displayed after registration at least once (no maximum). So, no display odds to quote.
    2. We guarantee to pay up to 100% of a Bond Amount to any qualifying Holder in our 12 month results check offer. So, again no odds to quote.
    3. Based on our minimum weekly draw underwriting of 50 Bond Codes, winner odds for our £100,000 major cash award + 49 winners of their Bond Amounts (up to £5,000 each) are 16,700 every week, for the life of the program or until paid.
  4. What are winning Bond Codes?

    All of the 50 selected Bond Codes we display each week are fully underwritten. Holders either receive a £100 bond account credit, which increases the future payout value of their displayed Bond. Or, if their Bond Code matched one of our independently selected master codes, (the available number of which increases with Program use by Suppliers), the winner will receive their full Bond Amount up to £5,000, or one of our major cash awards of £100,000, it’s that simple.

  5. What about financial security?

    We take financial security very seriously. Payments to Bond Holders are either protected through underwriting, or by physical cash held in our Settlement Fund. The Fund contains a percentage of all charges paid by suppliers for use of the Goodwill Bonds Program, plus 100% (after costs) of all received income from interest based advertising where a Goodwill Bond is not issued to customers of the advertiser by the Company.

    The Goodwill Bonds Program is independently managed by a well-established company, proDmedia Ltd, which has been providing online administrative services to clients for over 20 years.

    Click here to view confirmation letter.

    The percentage of each Bond Amount payable to Bond Holders that logged in every week for 12 months to check our draw results, as previously described, is determined by a system algorithm which compares the total amount held in the Fund every month end, to the total value of all corresponding qualifying Bond Amounts. This reveals a percentage of each Bond Amount due to qualifying Holders, up to a maximum of 100%, which is then paid.

  6. How long will it take to pay?

    The time taken to pay Bond Holders is normally within 7 days. You’ll receive an email confirmation when your payment is on its way.

  7. Are there any costs to participate?

    No, not a penny ever. You’ll never be asked to pay anything to join or participate in the Goodwill Bonds program. Also, your personal details remain private and are never shared or sold.

  8. Who can participate?

    Our program is only available to residents of the United Kingdom, Channel Islands, and the Isle of Man who are 18 years or older. Goodwill Bonds are free promotional gifts and are not securities or investment products.

  9. How much experience do you have?

    We’ve been running cash reward programs since 1992. We’ve worked with hundreds of small to medium businesses, and big names like Apple Computers, Dunlop Slazenger, Johnny Walker, and many more. Goodwill Bonds are simply our latest, unique way to help companies thank customers like you for their business. We’ve featured a few past cashback winners on the home page and listed thousands more from a program we created for an individual business client.

  10. What if I have an issue with a product I purchased?

    If you have any problems with the product you bought, you will need to contact the supplier directly. We only manage the Goodwill Bonds program.

  11. Is my personal information safe?

    Yes! Our website is secured with 128-bit encryption to keep your information protected.

  12. How do I make a complaint?

    We’re sorry if you’ve had any issues. If you need to make a complaint, just click on the “Contact Us” link and provide details. We’ll get back to you as quickly as possible.

Bond Terms and Conditions

  1. Issuing Bonds This Goodwill Bond is a free gift presented by the Supplier to the Holder after a qualifying purchase has been completed. It is live for the duration of the Program, or until the Bond Amount has been paid to its registered Holder.
  2. Eligibility To participate The Holder must be a resident of the UK, Channel Islands, or the Isle of Man, and at least 18 years of age.
  3. Maximum Payment The most a Holder can receive from a single Bond is the purchase price paid for the item(s) up to £5,000. Multiple Bonds can be issued on purchases above £5,000 up to the purchase price paid by the Holder to the Supplier.
  4. How It Works
    1. Simply register a new account (it’s free to register) on the goodwillbonds.com site, within 7 days after the Bond issue date.
    2. We display a minimum of 50 Bond Codes on the results page of the Site every Friday from 12 noon until Saturday at 11am. When a Bond Code is displayed, an email is sent to the registered Holder confirming that 100% of their Bond Amount, up to £5,000, or a £100 Bonus Cash account credit (adds to the value of a Bond) or one of our weekly £100,000 major cash awards, has been added to their account – Claims are never required.
    3. Although there is no obligation to check our draw results every week, many Bond Holders prefer to do so. As a result, all Bond Holders that login and check all our draw results pages every week for 12 months, without receiving payment of their Bond amount, will automatically receive a guaranteed Bonus payment from our Settlement Fund (“Fund”) of up to 100% of their Bond Amount, within 7 days after expiry of the 12th month.
    4. Plus, on any draw day that a major cash award of £100,000 has been won by a Bond Holder, the remaining 49 displayed Bond Code Holders will automatically receive 100% of their Bond amounts.
    5. If you are due a cash payment, we will require your bank account details.
  5. Full Agreement These terms, along with the site’s FAQs and printed materials, form the entire agreement between the parties hereto. Any changes must be agreed in writing with the Company.
  6. Jurisdiction The Site, Program and the content of all printed materials distributed by the Company hereunder are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

Bond Holder Agreement

Last updated: 1st Sept 2025

  1. Agreement to Terms: By joining or using the Goodwill Bonds site ("Site"), you agree to be bound by the terms outlined in this Agreement, the terms on your Goodwill Bond ("Bond"), the content on the FAQ page, and any terms printed on promotional materials ("Program"). If you do not agree, please do not use the Program or the Site.
  2. Eligibility: Participation hereunder is only available to UK, Channel Islands, and Isle of Man residents aged 18 or over. Bonds are free promotional gifts, must be issued to Holders by participating Suppliers without charge of any kind and are not securities or investment products.
  3. Ownership: The Site, Program, and content are owned by PromoGratis Ltd. (company number 15102974) of 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ United Kingdom.
  4. Non-Gambling Service: We do not operate a paid lottery, betting service, or any activity requiring a license from the UK Gambling Commission. Participation in the program is free, and we do not offer any form of investment scheme.
  5. Truthful Information: Participation requires truthful completion of the registration form on the Site.
  6. Communication: By becoming a member, you agree to receive emails related to program administration, promotions, and to the publication of your name and photograph if you become a winner hereunder.
  7. Inactive Accounts: If you do not respond to any email notice (plus 2 reminders over a period of 45 days) sent by the Company to the email address you registered, your account will be terminated, and any Bonds and their benefits forfeit.
  8. Termination of Membership: The Company reserves the right to terminate any membership and cancel any Bonds or benefits if the member is found to be in breach of these Terms.
  9. Changes to the Program: The Company has the right to modify these Terms, or temporarily/permanently close the Program or Site by posting revised Terms online. In the event of permanent closure all memberships will be terminated by email, as will all issued Bonds together with all or any liability to the Company. However, any changes will not affect the current weekly draw at the time of any Program change, save as required by law.
  10. Invalid Terms: If any part of this agreement is found by court ruling to be void or invalid, the remaining sections will still apply.
  11. Governing Law: This agreement is governed by the laws of England and Wales, with disputes exclusively subject to the courts of England and Wales.

Privacy Policy

PromoGratis Ltd. (Company 'we' 'us' 'our') collects and processes information from our members and potential members at several different points on cashablebonds.co.uk (the 'Site' 'Sites') as well as through other methods of contact, including email.

This Privacy Policy ('Policy') along with our Membership Agreement and Cookie Policy sets out the way we collect, store and use data relating to you (your personal data) and the reasons for doing so.

By continuing to access the Site or Sites, by registering on the Site or Sites, or by providing information to us, you are accepting and consenting to our use of your personal data, as a Data Controller, in the ways set out in this Policy.

How We Collect, Store and Use Your Data

When it comes to your personal data, we operate on three very simple principles:

  1. We won’t sell your personal information to others;
  2. We won’t share your contact details without your explicit permission, so the emails you're agreeing to receive will only be coming from us;
  3. We will follow industry practices to secure your data and always take our responsibilities as a data controller seriously.

We collect information from various sources, including third parties. This information may be collected automatically, such as when you visit our Sites, or explicitly, such as when you answer questions or set your preferences.

We utilise this information to:

  • Improve your experience on our Sites, by giving you control over your settings and preferences and by providing more relevant advertisements and offers.
  • Measure, fix and improve the Sites performances.
  • Monitor the use of the Sites for a wide range of purposes, including the provision of rewards to our members, the prevention of suspicious or fraudulent claims and recording statistics that help us run more successfully as a business.
  • Share anonymous and aggregated statistics between our trusted partners including our advertisers, affiliates, acquisition partners and monitoring services.
  • Connect with third party services including social media companies.
  • Contact you, but only where you have consented or requested that we do so.

General Data Collection

The following personal data relating to you may be collected:

INFORMATION YOU PROVIDE

You may provide information to us through web forms on our Sites, by email, or by phone. The information you provide may include your name, address, e-mail address and phone number. We will not intentionally or systematically seek to collect, store, use or otherwise process information about you classed as 'sensitive personal data' (for example, information relating to any trade union membership, ethnic origin or medical conditions). We cannot prevent you from disclosing the same to us, or our agents, as part of your correspondence with us but you should ensure that such information is only provided where it is necessary.

INFORMATION WE COLLECT

We automatically collect certain information to help analyse our Sites and our service, including: technical information like the internet protocol (IP) address used to connect your computer or device to the internet, your browser type and version, time zone setting, operating system and platform; and information about your visit including the full uniform resource locators (URL) clickstream to, through and from our site (including date and time); pages you visited or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This General Data may be used for analysing the performance of any aspect of our Sites.

Any phone number used to call our contact numbers, postal addresses supplied in correspondence and any email addresses used to contact us are also stored for the purposes of administration and record-keeping.

We also collect information from the third-party services outlined in this Policy.

Our services and our Sites are for use by members 18 years old and over only. We do not market to users under the age of 18 and do not intentionally collect data on users under the age of 18.

USING YOUR INFORMATION

We use the information you provide largely to contact you - by email, phone or by post - in order to seek further information, to update you on any changes to our service, to send you general commercial (non-marketing) communications, to send you any communications that you have specifically requested, and to inform you of any similar or related services that we provide that we consider may be of interest to you. We may keep this information on file to record inquiries that we have received about our service, to help us to assess how effective our various marketing programs are, and to comply with any legal obligations that may be imposed upon us from time to time, such as recording your consents to Notifications.

We use the information we collect to ensure our Sites and other communications with you are presented in the most effective way, to administer our Sites (including troubleshooting them and carry out testing and analysis), to ensure that our Sites and other arrangements for collecting your data and communicating with you are as secure as possible and for marketing purposes.

SHARING YOUR INFORMATION

We might share your information with others, in limited circumstances, including as follows:

We will share your information amongst our group companies (that means companies that partially own us or are owned by us) – as they may help in analyzing and progressing your potential instructions.

As mentioned above, we work closely with selected partners who may provide administrative support, who may assist in collecting and storing your information and who may assist us in contacting you.

We may share information with analytics and search engine providers that assist us in the improvement and optimization of our Sites. Please see the section on "Third party tracking" for details on how to opt-out where possible.

We may need to disclose your information if required by law, if we believe that disclosure is necessary to comply with a current judicial proceeding, or a court order or legal process served on us.

In the event we go through a business transition, such as a merger or being acquired by another company our users / members information will, in most instances, be part of the assets transferred.

STORING YOUR INFORMATION

Your information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure server space. Unfortunately, the transmission of information (via the internet) is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of data transmitted either through our Sites or by post, email or phone. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

If we become aware of any unauthorized access to data submitted to us, we will contact the Information Commissioner's Office and the individuals affected in accordance with the General Data Protection Rules.

LINKS

The Website contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of such other sites and you should read the terms and conditions, privacy policy and cookies policy before utilising such other sites.

If you believe that a site linked to our Site or Sites contains improper content or is misleading in content or service, please report the URL containing the link and the URL of the link itself to us by email.

Data Processing

To provide a personalized experience on our Sites, we store, and process information related to each member's account ('Account Data'). The Account Data includes specific information requested by us on the Join Free form and other registration forms appearing on our Sites. All Account Data can be controlled through your account settings page.

The Account Data also includes how each member was referred to us (e.g., whether they conducted a Google search, clicked on an advert for our service or were referred by an existing member or acquisition partner). This referral information will sometimes come through third parties and is used to calculate rewards for other members as well as fulfil contractual obligations we have towards third parties including acquisition partners.

We also record the registration time and date and the internet protocol address in use by the member at the time they registered. This is recorded to demonstrate a member's eligibility for the draws and assist in preventing fraudulent claims.

We use the Account Data to customize the offers and advertisements a member may see on the Website or in notifications. This process does not involve sharing the Account Data with third parties.

Site Services

Our Sites run multiple free-to-play prize draws ('Draws'). To effectively administer the Draws, we record all results including the email addresses and other data of any potential winners as well as ineligible claimants registered to the site at the time of each draw. We also record the details for each prize claim, including the internet protocol address of every member making a claim. This collectively is the Draws Data and is recorded separately from the Account Data.

The Draws Data will be safely stored on the Website, securely copied to the Website's email system, and copied to our external client relationship manager, which is further detailed below.

The results of our Draws are set by requirements as detailed on our Sites, in our member agreements, FAQ pages and materials issued by us from time to time.

Email addresses recorded as part of the Draws Data will only be used to help process a successful claim or request feedback from winners of the Draws. This may be done through our external client relationship manager or require the use of a third-party payment portal, both detailed below.

Affiliate Networks

We work alongside affiliate networks and individual suppliers to record when a member has completed an offer. These records are used to provide rewards to our members in addition to helping us track the performance of the offer. We also use the records to prevent the member claiming multiple rewards and to display the offers completed by the member on their account page.

To correctly record when a member has completed an offer, we share a unique identifier with the affiliate network or merchant, which they return to us when the offer has been completed. The unique identifier used in this process is most likely to be the member's personal id, which is a number assigned to them upon registration.

Some offers require a voucher code or reference to be eligible for the offer. Where possible we automatically share this with our affiliate networks or suppliers and/or other offer partners to ensure the offer is recorded correctly and any applicable discount or favourable terms are applied for our members.

Advertisements

Advertisements help fund the underwritten prizes on our Sites, so we encourage all members to whitelist our Sites when using any advertisement blocking software.

We do not share any personally identifiable information collected about you with advertisers. When connecting you to third party services through our Sites, including our advertisers, your browser will share information about the connection. This is likely to include details about your internet protocol address, the device you are using, your web browser as well as additional information that assists in the connection being made and the transmission of the requested content or advertisement. To limit this information or restrict access to third party cookies, please refer your web browser's documentation.

By default, the only data we share with advertisers or potential advertisers will be anonymous and aggregated, for the advertiser or potential advertiser to better understand the general demographics of our members, where required by them. None of the data shared by us can be used to target a specific individual.

We and our advertising partners, except for Google, adhere to the Interactive Advertising Bureau's Transparency and Consent Framework. The details of which can be found at (https://advertisingconsent.eu/) ('Consent Framework').

The Consent Framework ensures that any advertisers on our Sites are not permitted to process or store any personally identifiable information about you, including any data from third party sources, when serving you advertisements.

External Client Relationship Managers

To appropriately manage communication with our members, we utilize various third-party tools that help better maintain our relationship with our members ('CRMs').

The CRMs record all information made available through emails to and from our support team and employees, including messages sent through our contact page. This includes responses to and from any such communication.

By emailing us, responding to our emails, or contacting us through the contact page, you are consenting for these details to be stored within the CRMs indefinitely, for the purposes of record keeping and processed to assist with your inquiries or improve how we manage relationships with our members.

The CRMs may contact you, but only on our behalf, examples of which are when we reply to your enquires, set up an automated response, or request feedback on how helpful our responses have been.

Payment Portals

Our services are completely free to members, and we do not seek or receive payments from our members. Payment portals, such as PayPal, are used to facilitate the payment of prizes or rewards to members. All payment portals will require some unique personally identifiable information, such as an email address or bank account number, to get the payment to the appropriate recipient.

By making a claim or supplying us with these details, you consent for us to use them to make such payments and to store them indefinitely as a record of the prize and related payment.

Email Verification

When joining our Sites or updating your contact details, we send an email to your email address to verify that the address is correct and active.

Social Media

We reserve the right to collect information you publicly share to social media sites for republication. Where possible we will republish this information through the services provided through the social media site. This will allow you to control the shared information through your social media site account.

We also may collect and store any content you make available through the public comments on the Facebook commenting system.

Notifications

When registering an account with us or changing the email registered on your account, we will send you an email asking you to verify that the email address is real. We will also send you an email when you initially complete this verification process, confirming your participation in the services we provide.

We will also send you emails in response to any inquiries you send to us, or as part of processing prizes or payments or otherwise administering claims.

Changes

We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to be informed of any changes to how we deal with your information. To help you in doing so, the version and date of this policy are stated below.

This Privacy Policy was last updated:
1st Sept 2025

Your Rights

You have the right to access and update the personal data we hold about you and the right to understand how it is being processed, used and shared.

You also have the right to delete personally identifiable data we hold about you, except where previously outlined in this Policy or as required by law.

You can exercise these rights at any time by visiting your private account page or by sending us details of your subject access request, including your email address, to our Data Protection Officer through the contact us form on the Sites.

We aim to respond to subject access requests within 7 days, starting the next working day (Monday to Friday, excluding public holidays) following receipt of the request.

If you are unhappy with anything related to the personal data you have shared with us, you have the right to make a complaint to our Data Protection Officer, or the Information Commissioner's Office (https://ico.org.uk/concerns/).

Contacting Us

Our Data Protection Officer can be contacted through the contact us page on our Sites, or by post as below.

Postal address:
Data Protection Officer
PromoGratis Ltd.
71-75 Shelton Street.
Covent Garden.
London.
WC2H 9JQ
United Kingdom

Our admin team are always happy to help, so if you have questions about this Policy please use the contact us form on the Sites.

Cookie Policy

This is the Cookies Policy (the 'Cookies Policy') for PromoGratis Ltd. 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ United Kingdom (Company 'we' 'us' 'our'). Please read it carefully to ensure that you are willing to accept the cookies used by our Sites and the third-party services our Sites use.

By using our Sites and agreeing to this Cookies Policy, you are consenting to our use of cookies in accordance with the terms of this Cookies Policy and our Privacy Policy.

The definitions set out in the Membership Agreement will apply (except where the context otherwise requires).

What are Cookies?

Cookies are small 'packets' of data downloaded to your computer which communicate with websites to provide information to those who operate them. For example, they may help website operators improve your experience on their website or distinguish you from other users.

How We Use Cookies

When you log into our Sites, a cookie is set which stores an alphanumeric identifier that enables the browser to keep you logged in until you log out. There are two versions of this cookie to signify how you logged in, which determines what can be accessed through your account page.

We also store cookies to help manage your experience on our Sites. This includes whether to load assets from our content delivery network, what landing page you signed up from, how long you have been a member and other tests we conduct in order to improve our Site.

All cookies set by us can be deleted from your device.

Third Party Cookies

When you visit our Sites, you are also making connections to various third-party websites, each with access to set and manage cookies of their own. We do not have access to any data contained within these cookies, nor can we manage these cookies.

Google Analytics

We use a cookie named Google Analytics (which is part of the Google Analytics service) to analyse the use of our Sites and other websites more generally. Google Analytics uses cookies to collect and create statistical and other data about website and internet use.

Google Analytics is a persistent cookie which is stored on your computer and will remain installed even after you have left our Sites. You may have already downloaded Google Analytics from another website.

Refusing Cookies

Most browsers allow you to refuse to accept cookies in the following way:

In Internet Explorer, you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector/p>

In Edge, you can refuse cookies by clicking "More", "Settings", "View advanced settings" then under "Privacy and services", set "Cookies" to "Block only third-party cookies" or "Block all cookies".

In Firefox, you can adjust your cookies setting by clicking "Tools", "Options" and "Privacy".

In Google Chrome, you can disable all cookies by clicking "Tools", "Options" and "Under the Bonnet", then selecting "Content Settings".

Refusing all cookies will prevent you from accessing our Sites correctly or remembering who you are. Blocking third party cookies should not interrupt your experience on the Website.

Changes

We encourage you to periodically review this Cookies Policy to be informed of any changes to how we use cookies and what cookies are used by third parties. To help you in doing so, the version and date of this policy are stated below.

This Cookies Policy was last updated:
1st Sept 2025